Our approach
Efficiency and connection
We’re committed to improving and simplifying your work life by empowering the digital workplace. How do we do it? By understanding your needs, giving you choices, implementing new systems and processes, measuring them and optimising. Again and again.
Transforming your business in 5 key steps
- Every business is different, and so is every project.
But there are 5 key steps that take us through the journey – and we scale them up or down depending on the solutions we’re working with. - 1. Understand what you need
We look at how you’re doing things now and understand your business objectives.
What’s working and what isn’t? We get to know your business and become your partner in growth and efficiency.
- 2. Offer choices
Once we’ve reviewed your business needs, we identify where there’s room for improvement and how to make that happen.
From complete digital transformation to process automation, we’ll recommend the best way forward with best of breed technology solutions.
- 3. Make the change
After we’ve agreed on the best technologies for the job, it's time to put it into practice.
We get hands on to get the hardware and software solutions right, and support you with training to get the most out of your products and services. We show up when we say we will, that’s part of our business promise.
- 4. Measure results
We don’t set and forget.
Once new tools are in place, we monitor and measure their value, and check if more training or modifications are needed to get the benefits anticipated.
- 5. Ongoing optimisation
Technology moves fast. A solution that works right now won’t stay the best solution forever.
We’re your long-term partners in continuous improvement. Optimising your systems and looking for ways to innovate is part of staying competitive and efficient.
News & Events
Keep up to date
- 04Dec
Ricoh selected amongst the Financial Times “Best Employers Asia- Pacific 2025”
- 02Dec
Ricoh Group and REACH implements Digital Support Program for Young People in Vietnam for two consecutive years
- 27Nov
Ricoh received top five-star rating in the SDGs Management edition of Nikkei Sustainable Comprehensive Survey 2024
- 14Nov
Ricoh IM C320F Wins a 2025 Pick Award from Keypoint Intelligence